The great and the meh

The breakfast had tasty turkey sausages. staff was welcoming and made me feel at home. Convenient access to nearby shops and restaurants added a bonus!

Unfortunately, a broken elevator made getting to my floor a hassle! There were cleanliness issues, like crumbs on the carpet, that dampened my experience.

The King Suite Non-Smoking was spacious, but the poor housekeeping left much to be desired. I appreciated the comfortable bed.

i had high hopes for my stay, but the lack of fresh toiletries and the broken lift during busy hours really brought my spirits down. i almost decided to recommend this place, but then realized they didn’t even upgrade my room. disappointed, i just couldn’t. seriously, an extra touch would have made a world of difference.

The elevator was out of service, making moving between floors a hassle during busy times. Housekeeping left some essentials lacking, like toiletries not being filled upon check-in and towels for only two people in a room meant for three. The pool area had a shortage of towels, and the breakfast buffet was repetitive with no variation during consecutive days, leading to long waits for replenished food.

All fine, but breakfast choice limited.

Had a great time with friends! The indoor pool was a highlight after visiting a nearby shopping center and an Asian restaurant across the street. Breakfast had excellent coffee and tasty choices like omelettes and sausages, making mornings easy. The location was super convenient, making it easy to explore the area.

One downside was that we found the toiletries in our room were not refilled when we checked in, which was frustrating.

the holiday inn express had a comfortable bed which made my stay enjoyable. the breakfast included tasty turkey sausages and was set up nicely. i appreciated the hotel's updated and attractive decor, which added to the overall ambiance.

would recommend.

Great location and decent breakfast

I had a solid stay with my family. the location was super convenient with lots of great Asian food nearby. The breakfast was a definite highlight, featuring tasty pork sausages and a mix of fresh options. However, I wish the cleanliness was on point as I noticed some areas, like the floors, needed better attention.

Awesome place with free parking, good internet access, a fitness center, and a clean indoor pool. The staff once helped me with plug adaptors. I highly recommend it for your next trip!

I really enjoyed my stay here, especially with the comfy bed that made it hard to get out in the morning and the laid-back vibe at the pool area where I relaxed with my friends. The hot tub was great after a long day, and I appreciated the outdoor barbecue facilities too! Just a heads-up, the breakfast selection could use a bit more variety, but it didn't ruin my overall experience. 😊

Just a suitable option for a speedy visit in Richmond Hill with best value for money ratio. The staff were friendly and worked hard to keep things running smoothly even during the busy breakfast rush. Avoid busy breakfast hours if you’re looking for a quick meal.